Shipping policy
Nitro Dave's LLC uses Fedex or USPS to ship most products. Customers may also use their own Fedex or UPS account for shipping product upon request. Shipping and insurance are additional on each item unless otherwise specified. Expedited delivery such as Next Day Air and Second Day Air delivery are available upon request. Saturday delivery also available upon request. Customers that refuse shipments will not be shipped to again. Please call (866) 648-7637 or e-mail customerservice@nitrousoutlet.com if you have any questions regarding shipping times, shipping charges on a specific product, or any other shipping related questions.
Shipments to Puerto Rico, APO and FPO addresses, and internationally may be shipped via Fedex or USPS. These orders may be subject to additional charges over the shipping charges listed on our online order form. International customers are responsible for any duties or taxes applied to their package. Please e-mail customerservice@nitrousoutlet.com if you would like more information.
Nitro Dave's LLC takes caution when sending products out that are high value. Any shipment totaling $800 and over will require a signature in order to be delivered. Intake manifolds and other high value items with custom work will be shipped back to customers with additional insurance added to insure both parties in the event of damage or lost shipments.
Nitro Dave's LLC has a shipping cutoff of 1:30 p.m. CST. Orders placed after that time will not be picked or shipped until the following business day. For example, if you place an order at 3:00 p.m. CST on Friday, that order will not ship until the following Monday. Although we do our best to get orders out the same day they are placed, we cannot always guarantee same day shipments. The only way too ensure that your order will arrive on a desired date is to call and speak to customer service representative that can properly schedule shipping. Estimated shipping days are based on business days only. Saturday and Sunday are not included in estimated shipping time.
Nitro Dave's LLC requires first-time customers paying via credit card to ship their order to the billing address to help prevent the rampant fraud in the industry. This does not apply to customers paying via Paypal or Affirm. If you are a first time customer placing an order on the website with a credit card where the billing and shipping do not match, you will be contacted by a sales associate to review your order.
Nitro Dave's LLC can no longer guarantee expedited shipments will arrive on time and these shipments are NOT eligible for refund.